Bringing a app that helps doctors and patients is a good thing, but how do you instill change in the current situation? Dr Ezam explains.


Dr Ezam was on Health Matters programme by Astro Awani, Dishen Kumar did a fantastic job by thinking outside the box to cover the importance of how clinicians should protect patient health information when managing patients with their team every day.

In this episode, he explored how insecure and inefficient the widespread use of social media (i.e. WhatsApp) by clinicians to discuss patient cases. Innovation in secure clinical messaging is now available and must be embraced by all healthcare professionals, hospital management and the Ministry of Health.

#circlesmdapp #dataprivacy #clinicalefficiency


This article highlights how millennial doctors are transforming healthcare in how they work by using technology to deal with the challenges faced in hospitals due to increasing demand and expectation.

One significant change in particular is about how healthcare teams are moving from from a paternalistic structure to a partnership model. This transformation can be aided through better communication about patient management that breaks hierarchical barrier which has for a long time impeded the speed in delivering patient care.

Recently, it was very encouraging to see that millennial doctors are busy downloading Circles.MD app to manage patient care every day with their teams, the ‘boss’ and with other specialties.

Streamlining medical decisions and expediting care are now a reality.

Source : BERNAMA via The Star Online

I am deeply concerned that the majority of the Malaysian public do not understand the significance of data privacy.

In healthcare, the use of WhatsApp by doctors and nurses to discuss patient management is widespread, even though it is easy to forward messages wrongly to non-clinicians.

More importantly, under PDPA 2010’s Security principle 9.(1)- such use by clinicians to handle sensitive information is illegal. This was further clarified by MOH’s own circular in 2016.

Recently, a healthcare consultant said to me that data privacy is a Western concept and in Malaysia, people shouldn’t be bothering themselves with it. Do you agree?

I am hoping that Malaysia’s Minister of Communications and Multimedia will put measures in place to raise awareness and to enforce legal practice of data sharing, especially in healthcare. Now that alternative is available in Malaysia for secure clinical messaging, there is really no excuse for healthcare professionals to risk patients’ health information by continuing to use WhatsApp.

#circlesmdapp #patienthealthinformation #pdpa #dataprivacy #secureclinicalmessaging

It has been very reassuring to hear that stakeholders and hospital management are finally putting measures to ensure that doctors and nurses are not using social media (WhatsApp) to discuss patient management because numerous misuses have been reported and they are in contravene with PDPA 2010.

Clinical messaging app that meets Digital Health standards to protect patient health information is now available as the alternative. Time to change.

#aphm #secureclinicalmessaging #circlesmdapp #dataprivacy

Dr Dzulkefly Ahmad, Minister of Health, Malaysia this morning opened APHM conference – the biggest healthcare exhibition in the country taking place over 3 days.

This is at the Kuala Lumpur Convention Centre.

To find out how healthcare professionals and hospitals can improve patient care through secure clinical messaging, Circles.MD is at booth 123 to demonstrate how this can be achieved.

#circlesmdapp #clinicalefficiency #secureclinicalmessaging #aphm

This is exactly why WhatsApp is not suitable and can be illegal for clinical messaging. Unfortunately, 99% of doctors and nurses use social media daily to discuss patient management.

There are so many anecdotes from hospital doctors. Recently, a consultant told me that a patient’s clinical photo was accidentally forwarded outside their group. The photo was then quickly shared to falsely obtain donation from WhatsApp and Facebook. The patient found out and sued the hospital.

The good news is secure clinical messaging app with productivity tools is now available as alternative for clinicians. They must make the change now.

#circlesmdapp #secureclinicalmessaging #dataprivacy

UMMC doctors are certainly leading the movement to switch from WhatsApp to using secure clinical messaging with productivity tools to improve team communication and patient care.

An additional 30 doctors have now signed up! Millennial doctors are the driving force in this change and empowered by their progressive chief of ophthalmology.

#circlesmdapp #clinicalefficiency #clinicalmessaging

In one month, clinicians from 17 locations have started to switch from WhatsApp to use secure clinical messaging and productivity tool to improve patient care through better team communication.

More awareness and training is required for healthcare professionals to protect patient health information and work smarter to improve patient outcome.

#circlesmdapp #clinicalefficiency #dataprivacy

There is no doubt that IPC (interprofessional collaboration) can improve patient safety, healthcare delivery and reduce costs.

However, there are many obstacles to action this process. It would take good clinical team leaders and digital health platforms to enable the success of its implementation.

#circlesmdapp #clinicalefficiency